Communication with Families

Warm, honest partnership at the heart of nursery life

Strong relationships with families are central to everything we do at Hollywood Park. We believe children thrive when the adults around them communicate openly, work together and share a clear understanding of their needs, routines and development.

Our communication is warm, honest and steady — always focused on supporting your child.

Daily Conversations

The most important communication happens at the door.

We make time for:

• quick check‑ins

• sharing how your child has been

• celebrating small moments

• passing on anything you need to know

These conversations help us understand your child deeply and support them well.

Your Child’s Key Person

Your child’s key person is your main point of contact. They will:

• build a strong, attuned relationship with your child

• share information about their wellbeing and learning

• talk through any concerns

• celebrate progress

• work with you on next steps

Families often tell us that the key person relationship is one of the most reassuring parts of nursery life.

Phone Calls and Emails

If we need to share something important, we will contact you by phone or email. You can also contact us at any time if:

• you have a question

• you want to share information

• your child’s routine has changed

• you need support

We respond promptly and kindly.

Meetings with Families

We offer meetings throughout the year to discuss:

• your child’s development

• strengths and interests

• next steps in learning

• any additional support needed

• transitions or changes

These meetings are strengths‑based, calm and collaborative.

Communication for Children with SEND

For children with SEND, communication may be more frequent and more detailed. We offer:

• regular check‑ins

• shared target setting

• strengths‑based summaries

• close partnership with professionals

• clear, predictable updates

Families are central to every decision.

Sharing Important Information

Please tell us about:

• changes at home

• new routines

• medical needs

• allergies

• anything that might affect your child’s day

The more we know, the better we can support your child.

Website Updates

We keep our website updated with:

• stay‑and‑play dates

• term dates

• newsletters

• important notices

• events and celebrations

Please check the website regularly for new information.

A Nursery Where Families Feel Welcome

We value kindness, honesty and partnership. If you ever want to talk — about anything at all — please come and speak to us. We are always here to support you and your child.